2d4 Privacy Policy — Your Data Is Safe with Us
2d4 is fully committed to protecting user privacy. This policy sets out clearly — what data we collect, how it is used, and what rights you have.
What Data We Collect
When you create an account or use our services on 2d4, the following types of information may be collected.
Account & Identity Information
- Full name, email address & mobile number
- Date of birth and gender identification
- Login identifier and encrypted password
- Documents submitted for identity verification
Payment & Financial Information
- BKash, Nagad or Rocket number
- Deposit & withdrawal transaction history (BDT)
- Types and processing times of payment methods
- Balance & bonus information
Device & Browser Information
- Device type, operating system, and browser version
- IP address & approximate location
- Session duration, page views & navigation patterns
Usage Data & Cookies
- Game play history and betting activities
- Preferred categories & feature usage
- Behavioral data collected through cookies and tracking technologies
How We Use Your Data — And Why We Collect It
2d4 uses collected data only for specific, legitimate purposes. We never use your information in ways that are unnecessary or unauthorized.
- To complete account registration, management, and verification
- To securely process deposits, withdrawals, and financial transactions
- To personalize your platform experience and show you relevant offers
- To provide customer support and resolve issues
- To prevent fraud and maintain platform security
- To meet legal obligations and carry out audit processes
Cookies & Tracking — How It Works
2d4 uses cookies on its website to improve service quality and ensure a smooth user experience. Cookies are small data files stored in your browser.
Essential for login sessions and security. The platform cannot function properly without these.
To remember your preferences and settings, such as language and theme.
Helps understand platform usage statistics to improve services.
You can disable non-essential cookies at any time through your browser settings.
Data Retention, Security & Third Parties
How Your Data Is Kept Secure
2d4 stores all user data with industry-standard security technology. All sensitive information is encrypted and multiple layers of protection prevent unauthorized access.
How long data is retained depends on the nature of the service and applicable legal requirements. Even after an account is closed, certain data may be kept for a defined period for legal reasons.
Sharing Data with Third Parties
2d4 does not sell personal user data to any third party. Data may be shared only in the following limited circumstances:
- Payment processors (bKash, Nagad) — to complete transactions
- Identity verification services — to ensure security
- Legal authorities — to comply with court orders or regulatory obligations
Your rights — control over your own data
Every user on 2d4 has specific rights over their own data. We respect these rights and are committed to helping you exercise them.
You can find out at any time what information 2d4 holds about you. Just contact support and we will provide it.
If your profile contains incorrect or outdated information, you can update it through your account settings or by contacting support.
Upon request to close your account, we will delete your personal data, though some may be retained for legal obligations.
Policy Updates & Contact
Updates about policy changes
2d4 may update this Privacy Policy in part or in full at any time. When changes are made, the revised version along with the updated date will be published on this page. For significant changes, you will be notified via your registered email or through the app.
Continued use of the platform will be taken as acceptance of the updated policy. We recommend reviewing the Privacy Policy regularly.
Privacy Support
To request access to, correction of, or deletion of your data — or if you have any questions about our Privacy Policy — please reach out to our support team.
Email: [email protected]
Support hours: 7 days a week, 24 hours a day
